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Welcome to Reliable Subaru, your trusted destination for exceptional vehicle service and sales, nestled conveniently at 438 S Ingram Mill Rd, Springfield, MO. Here, customer satisfaction is not just a goal; it’s a commitment that shines through every interaction.
From the moment you step into Reliable Subaru, you are greeted with warmth and professionalism. Whether you’re pulling in for a routine maintenance check or searching for your next new or used Subaru, the team is dedicated to providing a seamless, enjoyable experience. Customers rave about the compassionate service, such as Katy Porter, who highlighted a memorable oil change and wheel alignment experience that was made effortless by the kind service advisor who took the extra step to help with her car seat.
Reliable Subaru excels in turning challenging situations into success stories. Take Darren Moore's experience, for example. After a belt break stranded him and his fiancée, the team wasted no time working them into a busy schedule to ensure they could return home that night. This genuine care resonates throughout customer interactions, as echoed by Carol Werner, who praised the team for quickly repairing her Subaru Forester during a trip disruption.
Moreover, the dealership stands out for its exceptional sales team. Susan Nealio's recent car purchase journey illustrates this perfectly, showcasing Chris's patience and knowledge as he navigated her questions with ease. Katie's experience adds to this, as she found the ideal used car at a competitive price, complete with a thoughtful detail and full tank—a rare but greatly appreciated touch.
Reliable Subaru embodies the essence of a community-focused dealership. Their commitment to making every visit a delightful one is palpable, as each customer is treated with respect and care, whether for service or sales. The positive testimonials speak volumes about their integrity and quality of service.
If you’re in search of a reliable vehicle or need trustworthy service, I wholeheartedly recommend Reliable Subaru. Their blend of expertise, compassion, and professionalism guarantees that you will leave with not just a vehicle, but also a sense of belonging to a caring community.
“ I took my 2020 outback in for And oil change and wheel alignment and a light that had come on. My service advisor was so kind and took the car seat out and gave me a loaner car and then took it out and put it back in my car. He also helped me with a coupon, Much appreciated. I will be sure and buy my next car at reliable. ”
“ On the way out of town after a beautiful wedding the day before, a belt broke leaving us stranded. When the car arrived at the dealership, Jordan worked us into the busy shop and took such great care of us. Please let your entire team know how much we appreciate the friendly, helpful service so we could sleep in our own bed last night. We just can't express our thanks enough. ”
“ Thank you RELIABLE SUBARU, When our trip was interrupted on July 5 because of car problems, everyone at reliable Subaru that we spoke with were courteous and understanding of our situation. They in no time at all had our Subaru Forester Repaired and we were back on the road and able to enjoy the rest of our trip. Thank you again! ”
“ My husband and I just purchased our new Subaru last week at Reliable in Springfield . Chris worked with us and was very patient and kind. Jordan was the first person to help us when we called to inquire about possible cars we would like to see. Chris answered all our questions and we left with the car we felt was for us. No pressure and we will definitely recommend this dealership to our friends and family. Very reasonable prices as well. Thanks everyone for your patience at our endless questions. ”
“ WOW is all I have to say. Excellent customer service! My fiance and I came here looking for a cheap used car because I wrecked mine and Chris C. was knowledgeable, kind and knew exactly what we needed. They got us with the price we wanted and the trade in value and before we left the lot they gave the car a wash and filled it up with gas! I have bought a couple of cars and never once have they filled it up or washed it before. I highly recommend these people for your next car!! ”
“ Great customer service. I used the concierge service they offered for a couple of errands. I don’t think I’ve ever had a bad service at Reliable Subaru. I appreciated the video from the mechanic after she was finished with the service. It’s great communication on what is good and what could be needed down the road. I’m grateful and appreciated everyone I had contact with. Great team, keep it up. ”
“ I have always had a positive experience with Reliable-I’ve been a customer for 8 years now A very knowledgeable team, thorough, upfront and dependable. From the time you arrive until you leave they are with you. There is nothing hidden-if they find anything that needs your attention, they let you know and ask how you want to proceed. I have absolutely no doubts with this team ”
“ My service advisor Will Mosley was excellent in assisting me in my visit today. He was very courteous and professional. I'm a long time customer of Reliable Subaru and look forward many more years. ”